{"id":10502,"date":"2023-09-07T15:56:15","date_gmt":"2023-09-07T22:56:15","guid":{"rendered":"https:\/\/samhealth.org\/?page_id=10502"},"modified":"2026-02-27T15:00:49","modified_gmt":"2026-02-27T23:00:49","slug":"where-to-go-for-care","status":"publish","type":"page","link":"https:\/\/samhealth.org\/health-services\/all-services\/walk-in-care-virtual-care\/where-to-go-for-care\/","title":{"rendered":"Know Your Options for Care at Samaritan"},"content":{"rendered":"\n
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Get to Know Your Options for Care<\/h1>\n\n\n\n

When you need health care right away and can\u2019t get in to see your doctor or you\u2019re short on time, Samaritan offers choices.<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n

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Try New Online Features to Enhance Your Care<\/h2>\n\n\n
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Check Your Symptoms With Symptom Checker<\/a><\/h3>\n\n\n\n
\"MyChart's<\/a><\/figure>\n\n\n\n

If you\u2019re not feeling well or unsure of the care you need, Symptom Checker<\/a><\/strong> can assess your symptoms and provide guidance for the right level of care \u2014 whether it\u2019s self-care at home, a virtual visit or in-person care.<\/p>\n\n<\/div>\n\n\n

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Save a Spot in Line With On My Way<\/a><\/h3>\n\n\n\n
\"MyChart's<\/a><\/figure>\n\n\n\n

If you plan to visit a walk-in clinic, Samaritan\u2019s On My Way<\/a><\/strong> lets you get in line before you arrive using your computer or mobile device. Select a walk-in care location and You\u2019ll see average wait times and can hold your spot in line.<\/p>\n\n<\/div>\n\n<\/div>\n<\/section>\n\n<\/div>\n\t<\/section>\n\n\n\n

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Telehealth<\/h2>\n\n\n\n

Telehealth, also known as telemedicine, is a great option for a wide range of minor, routine medical issues. Please check with your health insurance provider about telehealth options available to you. The following telehealth options are offered through Samaritan.<\/p>\n\n\n\n

MyChart E-Visits<\/a> <\/h3>\n\n\n\n

A MyChart E-Visit connects you with a Samaritan provider after answering questions online about your health concerns. E-Visits are done using messaging on your computer or smartphone, and are fast, secure and convenient if you need care for a non-urgent medical condition. You must be signed up for MyChart<\/a> to do an E-Visit.<\/p>\n\n\n\n

KeyCare<\/a><\/h3>\n\n\n\n

Samaritan has partnered with KeyCare to offer on-demand, $59 self-pay, video visits<\/a>, available 24 hours a day, every day, from anywhere in the United States. KeyCare providers can prescribe medications (excluding controlled substances), but not laboratory or imaging tests. Create an account or log into MyChart<\/a> to schedule a KeyCare visit. (State and federal regulations do not allow Medicaid and Medicare patients to use KeyCare.)<\/p>\n\n\n\n

Teladoc<\/a><\/strong><\/h3>\n\n\n\n

Samaritan Advantage, IHN-CCO and SHP Employer Group plan members may use Teladoc for free video or phone visits, available 24 hours a day, every day. Teladoc providers can prescribe medications (excluding controlled substances), but not laboratory or imaging tests. Go to teladoc.com<\/a> or call 800-TELADOC (800-835-2362) to create an account and make an appointment.<\/p>\n\n\n\n

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Learn How to Prepare for a Telehealth Visit<\/a><\/div>\n<\/div>\n\n<\/div>\n\t<\/section>\n\n\n\n
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Same-Day, In-person Care<\/h2>\n\n\n\n

See a Samaritan doctor in person for same day care at a SamCare Express or Samaritan Walk-In Clinic location.<\/p>\n\n\n\n

SamCare Express<\/a><\/h3>\n\n\n\n

Get same-day treatment, by appointment, for minor illnesses and injuries at a location in Albany or Corvallis. Book your appointment online <\/a>for a time that\u2019s convenient for you. The main difference between SamCare Express and a walk-in clinic is that SamCare Express does not offer X-rays.<\/p>\n\n\n\n

Samaritan Walk-In Clinics<\/a><\/h3>\n\n\n\n

A Samaritan walk-in clinic is a good option for medical conditions that need immediate attention but are not considered life-threatening or severe enough for the hospital emergency department. With locations in Benton, Lincoln and Linn counties, Samaritan walk-in clinics have X-ray and lab services for broken bones, blood draws and other pressing health concerns. Use \u201cOn My Way<\/a>,\u201d in MyChart from a computer or mobile device to see wait times, select a walk-in clinic and hold a spot in line to see a provider.<\/p>\n\n\n\n

Emergency Departments<\/a><\/h3>\n\n\n\n

Located at each of Samaritan\u2019s hospitals in Albany<\/a>, Corvallis<\/a>, Lebanon<\/a>, Lincoln City<\/a> and Newport<\/a>, emergency departments are for when you have a serious illness or injury that may be life threatening. In many cases, you should call 911, rather than drive yourself or your loved one there. If you are experiencing a medical emergency, call 911.<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n

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Where Should I Go for Care?<\/h2>\n\n\n\n

As a patient at Samaritan you have many options for care. You can message with your provider through MyChart, schedule a virtual video visit or get same-day care at our walk-in clinics or hospital emergency departments. <\/p>\n\n\n\n

Understand Your Options by the Type of Care You Need<\/h3>\n\n\n\n
<\/th>MyChart
E-Visit<\/th>		KeyCare
Virtual Visit<\/th>		Teladoc
Virtual Visit<\/th>		SamCare Express<\/th>Walk-In Clinic<\/th>Emergency Department<\/th><\/tr><\/thead>
Type of Care<\/strong><\/td>Use MyChart to message with a Samaritan provider using your computer or smartphone.<\/td>Schedule a self-pay, video visits ($59) with KeyCare providers.<\/td>Schedule a free video or phone visit if you are a member of Samaritan Advantage, Choice, IHN-CCO, or SHP Employer Group.<\/td>Visit in-person<\/strong> at SamCare Express in Albany or Corvallis. Schedule online for a time that works for you.<\/td>Visit in-person<\/strong> at clinic locations in Benton, Lincoln & Linn counties.

<\/td>		Visit in-person<\/strong> at Samaritan hospitals in Albany, Corvallis, Lebanon, Lincoln City & Newport.
<\/td><\/tr>
Get Started<\/strong><\/td>Click on the \u201cX<\/strong>\u201d to complete an E-Visit through MyChart.<\/td>Click on the \u201cX<\/strong>\u201d to schedule a virtual visit through MyChart.<\/td>Click on the \u201cX<\/strong>\u201d to schedule a virtual visit through Teladoc.<\/td>Click on the \u201cX<\/strong>\u201d to schedule an appointment through MyChart.<\/td>Click on the \u201cX<\/strong>\u201d to see wait times and save a place in line at the location of your choice.<\/td>Call 911<\/span><\/strong> if serious illness or injury that may be life threatening.<\/td><\/tr>
Cold\/Cough\/Flu<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Sinus Problems<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Bronchitis<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Allergies<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Cold Sore<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Minor Burns\/Sunburns<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Pink Eye<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Urinary Tract Infections<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Shingles<\/td>X<\/a><\/strong><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Back Pain<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Constipation\/
Diarrhea<\/td>		<\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Heartburn<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Rash\/Poison Oak<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Sore Throat<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Earache<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Minor Infections<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Small Cuts<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Sports Physicals<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Sprains\/Strains<\/td><\/td>X<\/a><\/td>X<\/a><\/td>X<\/a><\/strong><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Minor Broken Bones (Skin Intact)<\/td><\/td><\/td><\/td><\/td>X<\/a><\/strong><\/td><\/td><\/tr>
Acne<\/td>X<\/a><\/strong><\/td><\/td><\/td><\/td><\/td><\/td><\/tr>
Contraception<\/td>X<\/a><\/strong><\/td><\/td><\/td><\/td><\/td><\/td><\/tr>
Smoking Cessation<\/td>X<\/a><\/strong><\/td><\/td><\/td><\/td><\/td><\/td><\/tr>
Chest Pain\/Heart Attack Symptoms<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Stroke Symptoms<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Severe Abdominal Pain<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Head Injury\/Loss of Consciousness<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Altered Mental State<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Seizures<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Coughing\/Vomiting Blood<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Difficulty Breathing<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Large Open Wounds\/
Uncontrolled Bleeding<\/td>		<\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Major Burns\/Major Broken Bones<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr>
Spinal Injuries<\/td><\/td><\/td><\/td><\/td><\/td>X<\/span><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div>\n\t<\/section>\n\n\n\n
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Experiencing a Respiratory Illness?<\/h2>\n\n\n\n

Many respiratory illnesses – like a cold, flu and COVID-19 – can be addressed through self-care at home. Use the following quick guides to learn more about how to manage your symptoms and when you need to seek care.<\/p>\n\n\n\n